Scope and Applicability

This Shipping Policy applies to all domestic orders placed within India for HiFresh Agro Private Limited products. Import & Export orders are governed by a separate policy, and to be discussed during the order placement stage as per INCO terms.

Order Processing Time

Orders are processed within 1-2 business days after payment is confirmed.
Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Rates and Delivery Times

Shipping charges will be calculated at checkout based on the delivery location and order size.
Estimated delivery times:

Metro Cities: 2-5 business days
Non-Metro Cities: 5-8 business days

Delivery times may vary due to unforeseen circumstances (e.g., weather conditions, regional restrictions)

Shipping Confirmation and Tracking

Once your order is shipped, a confirmation email with tracking details will be sent to the registered email address.
You can track your order via the shipping provider’s website using the tracking number provided.

Delivery Partner and Service Areas

We partner with reputable shipping companies to ensure timely and safe delivery across India.
Service availability may vary based on the location and reach of our delivery partners.

Unsuccessful Deliveries

If a delivery is unsuccessful due to incorrect address details or the recipient’s absence, additional charges may apply for re-shipment

Packaging and Handling

Our products are packaged carefully to maintain freshness and prevent damage during transit. In case of any damage during shipping, please refer to our Refund & Cancellation Policy for further guidance

Customer Support

For any questions or concerns regarding your shipment, please contact our customer support team at support@hifreshagro.com

Changes to This Policy

This policy is subject to change without prior notice, in accordance with applicable laws and regulations in India.